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We are always trying to improve ourselves, if you would like to provide feedback on our services, please contact us via


1) Phone/Whatsapp (8388 9674)

(Click here for Whatsapp Link)




Alternatively, you may fill up the enquiry form below:

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Help Centre

DaVita is committed to ensuring that any person or organisation using our services or affected by by our operations has the right to share feedback and/or lodge a complaint that would be addressed in ways that ensure access, equity, fairness, accountability and transparency. Please refer to the attached documents for the complaints procedure. 

Complaint Procedure


Click on attachment icon to view procedure (English)



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